Egress connectivity timing out
Dec 4, 12:15 ESTResolved - The systems are stable after the fix and monitoring for a specified durationDec 4, 11:59 ESTMonitoring - The issue was identified and a fix implemented. We are monitoring...
View ArticleIntermittent issues viewing and loading attachments
Dec 7, 14:20 ESTResolved - This incident has been resolved.Dec 6, 16:36 ESTMonitoring - A fix has been implement and we are monitoring the results.Dec 6, 15:45 ESTInvestigating - Some users may see...
View ArticleBilling Systems Maintenance
Feb 7, 01:14 ESTCompleted - The scheduled maintenance on the Trello Billing system is complete. Thank you for your patience.Feb 6, 23:40 ESTUpdate - The maintenance is still in progress and taking...
View ArticleTrello is slow or unavailable
Feb 13, 06:46 ESTResolved - Trello is now available. Thank you for your patience.Feb 13, 06:40 ESTMonitoring - We've identified an issue that was causing slowness in Trello and put a fix in place....
View ArticleService Disruptions Affecting Atlassian Products
Feb 14, 18:32 ESTResolved - We experienced increased errors on Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsgenie, Trello, Atlassian Bitbucket, Atlassian Access, Jira...
View ArticleInvestigating new product purchasing
Feb 28, 21:53 ESTResolved - Between 28th Feb 2024 23:15 UTC to 29th Feb 2024 00:05 UTC, we experienced issue with new product purchasing for all products. All new sign up products have been...
View ArticleSome paginated queries in Forge hosted storage kept repeating the last page
Mar 25, 23:17 EDTResolved - We have identified and resolved a problem with Forge hosted storage, where some paginated queries kept repeating the last page. The incident was detected by our internal...
View ArticleAdmin Portal Feature Access Issue
Apr 3, 06:23 EDTResolved - Between 6:30 AM UTC to 9:50 AM UTC, we experienced failures in accessing some features from the Admin Portal. The issue has been resolved and the service is operating...
View ArticleManaging workspace members is failing for some workspace administrators
Apr 9, 16:02 EDTResolved - A fix has been deployed. Thank you for your patience.Apr 9, 14:16 EDTIdentified - We have identified the root cause and are working towards releasing a fix.Apr 9, 13:24...
View ArticleCard Repeater Power-Up failing to repeat
May 23, 19:06 EDTResolved - Our engineering team has resolved this issue, and the Card Repeater Power-Up is working again. Cards that missed their scheduled repeat will run at their next scheduled...
View ArticleError responses across multiple Cloud products
Jun 3, 20:31 EDTResolved - Between 22:18 UTC to 22:56 UTC, we experienced errors for multiple Cloud products. The issue has been resolved and the service is operating normally.Jun 3, 19:11...
View ArticleIntermittent error accessing content
Jun 20, 22:47 EDTResolved - Between 2024-06-20 22:04 UTC to 2024-06-20 22:28 UTC, we experienced intermittent issue for users to access the services for some Atlassian Cloud customers. The issue has...
View ArticleIssues with the Jira powerup
Jun 27, 04:35 EDTResolved - The issues with the Jira powerup have been resolved!Jun 27, 03:57 EDTIdentified - Users of the Jira powerup for Trello may be experiencing errors when installing and using...
View ArticleSome products are hard down
Jul 3, 20:42 EDTResolved - Between 03-07-2024 20:08 UTC to 03-07-2024 20:31 UTC, we experienced downtime for Trello. The issue has been resolved and the service is operating normally.Jul 3, 17:45...
View ArticleSome users may experience delays in receiving email notifications
Jul 10, 04:54 EDTResolved - Between 12:00am 9th July to 08:00am 10th July, we experienced email deliverability issues for some recipient domains for Confluence, Jira Work Management, Jira Service...
View ArticleIssue with search and moving cards for some users
Jul 25, 16:27 EDTResolved - We previously identified the issue with moving cards and searching for cards in Trello. The issue has been resolved and Trello is operating normally.Jul 25, 16:00...
View ArticleUsers are experiencing reCaptcha errors while signing up
Sep 11, 23:28 EDTResolved - This issue has been resolved.Sep 11, 22:40 EDTMonitoring - We have identified the root cause and the issue appears to be resolved.Sep 11, 22:08 EDTInvestigating - Users...
View ArticleEmail to Board feature isn't working as expected for some customers
Sep 25, 17:32 EDTResolved - On September 25th, we identified a temporary outage with the Email-to-Board feature. The affected feature is now back online, and no further impact has been observed.Sep 25,...
View ArticleLarge boards are demonstrating a bad performance
Oct 14, 17:12 EDTUpdate - We are continuing to investigate issues with some large boards that are experiencing poor performance when loading them and opening cards, and will provide updates as we learn...
View ArticleUsers aren't able to create new repeats or run existing ones when using the...
Dec 11, 12:59 ESTResolved - A fix was released for the Card Repeater Power-up, and the repeats and new ones are working as intended.Dec 11, 11:35 ESTIdentified - Our recent change hasn’t fixed the...
View ArticleThe Trello Desktop app is re-directing users to the home page
Feb 13, 23:02 ESTResolved - Following a period of monitoring, we have confirmed that the issue affecting the MacOS and Windows Desktop Apps is resolved. Please update to the latest version for the...
View ArticleTrello Realtime Updates are degraded
Mar 5, 14:44 ESTResolved - Between <15:34 UTC> to <19:12 UTC>, we experienced realtime update functionality degraded performance for Trello. We have mitigated the problem and are...
View ArticleTrello is slow
Mar 7, 13:23 ESTResolved - The changes we applied to our infrastructure have resulted in very good results on our side, and we’re no longer noticing issues that would result in constant disconnections...
View ArticleTrello Realtime Updates are degraded
Mar 10, 07:50 EDTResolved - We've identified this issue and released a fix so realtime updates are back up and running in Trello. We appreciate your patience and understanding while we worked on...
View ArticleDegraded performance in Trello
Mar 11, 09:30 EDTResolved - Following a period of monitoring, we've confirmed that the issue with degraded performance in Trello has been resolved. For any further issues please contact our Support...
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