Performance issues and outages with Cloud products
Jul 6, 11:37 EDTResolved - We experienced performance issues and outages for several Atlassian Cloud Products. The issue has been resolved and the service is operating normally.Jul 6, 09:17...
View ArticleReal-time updates are not functioning as expected
Jul 17, 17:34 EDTResolved - This incident has been resolved.Jul 17, 17:20 EDTUpdate - Real-time updates are now working for the majority of users, and new connections will also be working. Some users...
View ArticleSign-ups, Product Activation, and Billing not working
Aug 2, 11:59 EDTResolved - We mitigated the issue with Sign-ups, Product Activation, and Billing, and the systems are back to BAU, and all functionality is restored.Aug 2, 10:25 EDTMonitoring - We have...
View ArticleIntermittent errors during login and Workspace not showing up for some customers
Aug 4, 16:40 EDTResolved - Our team has identified the root cause and restored access to previously unavailable workspaces. We will share more in our post incident review which will be published as...
View ArticleMultiple product logins
Aug 30, 02:17 EDTResolved - Between 4:30AM UTC to 6:00AM UTC, we experienced issues for users attempting to login for Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira...
View ArticleAtlassian Account login issues
Sep 13, 15:32 EDTResolved - Between 12:45 UTC to 15:30 UTC, we experienced login and signup issues for Atlassian Accounts. The issue has been resolved and the service is operating normally.We will...
View ArticleInfrastructure outage affecting attachments and Bitbucket Pipelines in all...
Sep 15, 01:19 EDTResolved - Between 04:00 UTC to 05:00 UTC, we experienced a partial outage for Bitbucket Pipelines, issues viewing in-product attachments; and degraded performance across all products....
View ArticleDegraded performance in Cloud
Sep 18, 17:37 EDTResolved - The issues with Trello have been mitigated and the incident is being marked resolved for Trello.Sep 18, 16:44 EDTMonitoring - An outage with a cloud provider is impacting...
View ArticleDegraded performance in Cloud
Sep 19, 03:23 EDTResolved - Between 09/18 10:47 UTC to 09/19 04:15 UTC, we experienced degraded performance for some Confluence, Jira Work Management, Jira Service Management, Jira Software, Trello,...
View ArticleTrello UI components not working as expected
Sep 25, 16:28 EDTResolved - We can confirm the fix we released fixed the problems our users were experiencing with Trello's UI. Hence, we're closing this incident. Thanks for your patience and...
View ArticleDegraded experience for Atlassian Intelligence features
Oct 20, 00:34 EDTResolved - Between 23:51 19th Oct, 2023 UTC to 03:30 20th Oct, 2023 UTC, we experienced a service degradation of Atlassian Intelligence capabilities in Confluence, Jira Service...
View ArticleAtlassian Intelligence functionally completely down
Nov 8, 10:46 ESTResolved - Between 13:40 UTC to 15:30 UTC, we experienced an outage in all Atlassian Intelligence features for Confluence, Jira Service Management, Jira Software, Trello, Atlassian...
View ArticleTrello is down
Nov 10, 11:19 ESTResolved - We want to let you know that the changes we made on our side fixed all the connection issues our users were experiencing with Trello, and all services are functional right...
View ArticleDegraded experience for some of Trello's users
Nov 16, 18:58 ESTResolved - This incident has been resolved. If you're still seeing issues, please reach out at https://trello.com/contact/Nov 16, 18:32 ESTMonitoring - Our Engineers have rolled out a...
View ArticleForge Function Invocations outage impacting Smartlinks
Nov 28, 22:00 ESTResolved - Forge Invocations had an 8 minute outage between 2023-11-29 03:05:13 UTC to 2023-11-29 03:13:27 UTC resulting in Smart Links failing. This service has recovered post this...
View ArticleTrello is unavailable
Nov 30, 12:37 ESTResolved - The fix we released was successful, and all the issues our users were experiencing with Trello have been resolved. Thank you for your patience and understanding!Nov 30,...
View ArticleEgress connectivity timing out
Dec 4, 12:15 ESTResolved - The systems are stable after the fix and monitoring for a specified durationDec 4, 11:59 ESTMonitoring - The issue was identified and a fix implemented. We are monitoring...
View ArticleIntermittent issues viewing and loading attachments
Dec 7, 14:20 ESTResolved - This incident has been resolved.Dec 6, 16:36 ESTMonitoring - A fix has been implement and we are monitoring the results.Dec 6, 15:45 ESTInvestigating - Some users may see...
View ArticleBilling Systems Maintenance
Feb 7, 01:14 ESTCompleted - The scheduled maintenance on the Trello Billing system is complete. Thank you for your patience.Feb 6, 23:40 ESTUpdate - The maintenance is still in progress and taking...
View ArticleTrello is slow or unavailable
Feb 13, 06:46 ESTResolved - Trello is now available. Thank you for your patience.Feb 13, 06:40 ESTMonitoring - We've identified an issue that was causing slowness in Trello and put a fix in place....
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