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Egress connectivity timing out

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Dec 4, 12:15 EST
Resolved - The systems are stable after the fix and monitoring for a specified duration

Dec 4, 11:59 EST
Monitoring - The issue was identified and a fix implemented. We are monitoring currently.

Dec 4, 11:54 EST
Update - We are currently investigating an incident that result in outbound connections from Atlassian cloud in us-east-1 intermittently timing out. This affects Jira, Trello, Confluence, Ecosystem products. The features affected for these products are those that require opening a connection from Atlassian Cloud to public endpoints on the Internet

Dec 4, 11:43 EST
Update - Including Atlassian Developer

Dec 4, 11:33 EST
Identified - We are currently investigating an incident that result in connection time outs on service egress proxy. This affects Jira, JSM, Confluence, BitBucket, Trello, Ecosystem products. The features affected for these products are those that require a connection to service egress.


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