Aug 4, 16:40 EDT
Resolved - Our team has identified the root cause and restored access to previously unavailable workspaces. We will share more in our post incident review which will be published as part of this incident report.
Aug 4, 14:54 EDT
Monitoring - Our team has successfully identified the underlying cause of the issue that resulted in log-in difficulties and Workspaces not being displayed while utilizing Trello and subsequently restored access to all affected Workspaces. We will continue to monitor the situation from our end closely.
Aug 4, 13:54 EDT
Identified - We have discovered the cause of workspaces being unavailable, and are working to restore access as soon as possible. We will continue to update our Statuspage with the latest information as it becomes available.
Aug 4, 12:47 EDT
Update - We are currently investigating issues with Trello workspaces being unavailable and are working to restore service as quickly as possible. We will continue to update our Statuspage with the latest information as it becomes available.
Aug 4, 12:03 EDT
Investigating - We are investigating reports of intermittent errors during login and Workspace not appearing for some customers using Trello. We will provide more details once we identify the root cause.